Utah Symphony|Utah Opera
123 West South Temple, Salt Lake City, UT.
Part Time, Marketing Department
Utah Symphony | Utah Opera (USUO) is seeking experienced Sales Associates to maximize ticket revenue through the sale of Utah Symphony | Utah Opera series ticket packages and promotions to organizations and individuals in the Salt Lake City metropolitan area. Responsible for supporting USUO operations through telefundraising. Expected to provide superior customer service and accurate information to potential patrons and donors.
Essential Responsibilities include:
- Prospect and sell series ticket packages to the general public through aggressive cold calling. Required to make 10+ calls per hour from provided lists as well as generated prospects.
- Provide superior customer service and accurate information to patrons including existing ticket holders, donors, referrals, prospects, and single ticket buyers.
- Establish relationships with patrons in order to create repeat business, referrals, and provide superior customer service.
- Present product information to prospective patrons
- Meet pre-determined goals for ticket sales, promotions, and contributions.
- Maintain complete and accurate customer records.
- Maintain follow-up with clients as needed.
- Other duties as assigned by the Sales Manager.
Education and Experience Requirements:
Bachelor's degree in Marketing, Business, or Sales is preferred. Must have excellent interpersonal, customer service, written and verbal communication, and customer service skills; aptitude towards developing relationships over the phone; ability to work independently and as part of a team; high level of professionalism and grace under pressure; courteous attitude and strong listening skills; willingness to make numerous outbound cold calls with a high energy level; commitment to setting and achieving goals; strong desire to succeed; excellent phone and computer skills. Qualified candidates should possess a genuine passion for music and the arts.
Sales office is located in Bountiful.
To apply please send resume and references to firstname.lastname@example.org or Utah Symphony | Utah Opera, 123 West South Temple, Salt Lake City, UT 84101.